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Behind-the-scenes look inside Kempner Water Treatment Plant ahead of spring storm season

25 News' Allison Hill takes us inside the Kempner Water Supply Treatment Plant as they prepare for spring weather, following last year’s water issues for residents.
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KEMPNER, Texas (KXXV) — Last spring, the Kempner community was devastated by storms that brought historic flooding and ongoing water issues.

As the spring season looms again, the Kempner Water Supply Corporation (KWSC) is taking proactive steps to prevent a repeat of last year’s challenges.

Flooding at Stillhouse Hollow Lake in 2024
Flooding at Stillhouse Hollow Lake in 2024

“We’re doing well. It could be better, yes, it could always be better. We could always make better water, but at what cost?” Bruce Sorenson, general manager of Kempner Water Supply Corporation, asked.

KWSC came under fire last summer after some residents experienced yellow, brown, and unusable water due to the lake turnover after unprecedented flooding.

Watch Allison take a tour of the facility here:

25 News tours Kempner Water Supply Treatment Plant ahead of spring storm season

“As far as the flooding goes, nothing that we can do – that’s out of our control. That’s the lake itself, and whatever happens with the weather. There’s not much we can do about that,” Sorenson said.

Kempner resident experiences brown bath water
Kempner resident experiences brown bath water

To address water quality concerns, KWSC installed Forsta filters to help remove heavier materials from the water. Sorenson said these filters, which have been particularly helpful during flooding events, will continue to play a critical role in improving the quality of treated water.

25 News' Allison Hill tours KWSC Treatment Plant
25 News' Allison Hill tours KWSC Treatment Plant

“We had damage to some of these filters because they’re microfilters. So in May, we’re replacing this first rack. That will give us capacity back again,” Sorenson said.

Sorenson also cited other contributing factors to last year’s water woes, such as low chlorine levels, outdated valves, and filter damage. However, with the recent addition of a new chlorine booster, updated clay valves, and other system upgrades, he is optimistic that a repeat of last year’s issues is unlikely.

Contributing factors to last year’s water woes
Contributing factors to last year’s water woes

“As long as the lake stays stable, then there’s not an issue. It’s just when we have those flooding events. It seems to be like an every two-year cycle, and then every 10 years you get this whopper of a flood,” Sorenson explained.

Heading into the spring season, Sorenson noted that the water source, Stillhouse Hollow Lake, is nearly full. While the current capacity is sufficient for now, he emphasized the importance of continued upgrades to the plant, tanks, and distribution system to ensure reliable water service in the future.


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