KILLEEN, TX — The app most of us are familiar with, Zoom, faced technological difficulties earlier Monday, making it hard for some students to learn.
What happens when the new normal takes a turn for the worst? That was the question posed to school districts Monday morning when Zoom crashed.
Students and teachers alike rely on Zoom to keep interaction and engagement up while learning virtually.
”As a district our commitment to educating children is never inexcusable,” Taina Maya, spokesperson for the Killeen Independent School District said.
Some people's faith in technology was put to the test, however it didn’t stop teachers from helping students.
”We want to make sure we’re coming around and solving or fulfilling whatever they need to be able to be successful,” Maya said.
Although Zoom had difficulties, learning tips for students go beyond the screen.
”It’s very important that when we do have our Zoom meetings without classes, that students are arriving on time just as they were in person so that those lessons can go on and continue without an interruption,” said Maya.
The inability to log on was a reality check to some.
”Students could access their lessons without the use of Zoom, but Zoom provides us the ability to have some face-to-face, one-on-one interaction between our students and our educators,” said Maya.
The video conference call app relaunched midday, but it showed some teachers the importance of pre-planning.
”Of course we love the luxury of having Zoom because there are more unknowns than typically throughout the school year,” Maya said. “But we know there are going to be outages so we’ve built and planned for this to already happen.”
Zoom had the issue resolved around noon and apologized for any inconvenience throughout the day.
